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Telephone Keypad

Access Queen's Infobot system from any touchtone phone.

For your convenience, The Queen's Medical Center has an automated telephone system for checking your account balance, verifying your insurance, requesting a copy of your itemized statement and checking the date of the last payment made by you or your insurance in the last six months.

To access your account, call Infobot at 808.547.4201 between the hours of 6:00 am and 12:00 midnight (Hawaii Standard Time) any day of the week. Please have your 8 digit Queen's Medical Center account number ready to enter when prompted.

You may also email us at patientbilling@queens.org with any billing questions you may have.   
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