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Frequently Asked Questions

What if the position I am looking for is not posted on the website?

The position may no longer be available. We recommend you create a Job Alert so that you will receive an email when a new position is posted that meets your requirements.

On the homepage, click on “Sign up for Job Alerts” and let us know the job locations/categories that best fit your career interest.


How long does the application process take?

Completing your application may take up to 30 minutes if you have all the required information at hand, such as your work history, education and/or license information, and resume.


How do I know if my application was submitted successfully?

To successfully submit your application, click on the Submit Application button.  Then, you will receive an automated email to the email address you provided that your application was received successfully.


If I choose to attach my resume or CV, what format should it be in?

You have an option to upload your resume or CV, or enter your own text by copying and pasting from your word processing program.

Supported file attachment types:

  • MS Word (.doc)
  • Adobe (.pdf)

For Adobe.pdf, you will not be able to attach scanned documents.  If your PDF is a scanned document, please use the cut and paste option on the Resume section of the application.


How do I submit a cover letter or other attachment (that isn’t a resume)?

After logging in, click on the My Activities link at the top of the Job Search home page.  From there, click on Add Attachment under the My Cover Letters and Attachments section.  Please note that attachments are not specific to a given application, but to your entire profile.


What does the star icon next to each job mean?

Clicking on the star icon saves that job to the Favorites section of your profile. If you choose to click on the star icon and are not registered/signed in, you will be prompted to do so. After logging in/registering, clicking on the icon, will add the job to the My Favorite Jobs section of your profile. My Favorite Jobs is accessible via the menu navigation at the top of the Job Search screen.


I just received a warning message telling me my session was about to end. What does this mean?

If you receive a pop-up message warning you that your session is about to be terminated, this means that the system is about to log you out due to 60 minutes of inactivity. Please save your work. This functionality exists as a security measure.


How can I make changes to my application after I have submitted it?

A request to change or amend a submitted application can be emailed to recruitment@queens.org


Can I change my address, phone or email information?

Yes, you can update your personal information by logging in and clicking on the My Account Information link at the top of the Job Search home page.


Will I receive updates on my status?

You should first check your application status by logging in and clicking on the My Activities link at the top of the Job Search home page. You will see the position you have applied for and the status.

Turnaround times may vary depending on the volume of applicants and the needs of the hiring department. Please allow at least 2-3 weeks to hear from a hiring manager if you are selected for an interview. You will be notified if you are not selected.


How do I access my previously saved, but not submitted applications?

After logging in, click on the My Activities link at the top of the Job Search home page. From there, you can view all of your previous applications. Applications that have been saved, but not submitted, will show a status of “Not Submitted."


Do you accept paper applications or resumes?

We request that applications be submitted online through our application site and accompanied by a current resume.


I forgot my login credentials.  What do I do?

From the Job Search screen, click on the Log In link at the top, right hand corner of the screen. On the following screen, click on either Forgot User Name or Forgot Password, depending on what you need assistance with. Follow the instructions on the following screens for further assistance.


Where are internships listed?

On the Job Search page, conduct a keyword search for “intern” to see a listing.