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Notice of Nondiscrimination & Accessibility at The Queen’s Medical Center – West O‘ahu

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Nondiscrimination and Accessibility

The Queen’s Medical Center (QMC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, or gender identity. QMC does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, or gender identity.  

QMC provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats). QMC provides free language services to people whose primary language is not English, such as: qualified interpreters and information written in other languages.
If you need these services, contact Patient Relations at tel. 808-691-4602, fax 808-691-7883, email: patientrelations@queens.org.
If you believe that The Queen’s Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, or gender identity you can file a grievance with: the Patient Relations Department at The Queen’s Medical Center, tel. 808-691-4602, fax 808-691-7883, email: patientrelations@queens.org. 
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. 

ATTENTION: If you speak the following languages, language assistance services, free of charge, are available to you.

Ilokano (Ilocano)
PAKDAAR:  Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam.  Awagan ti 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Tagalog (Tagalog – Filipino)
PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

日本語 (Japanese)
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 1-808-691-4602 (Queen’s Medical Center – Punchbowl). まで、お電話にてご連絡ください。   

繁體中文 (Chinese)
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電  1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-808-691-4602 (Queen’s Medical Center – Punchbowl). 번으로 전화해 주십시오.   

Español (Spanish)
ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.   Gọi số 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Gagana fa’a Sāmoa (Samoan)
MO LOU SILAFIA: Afai e te tautala Gagana fa’a Sāmoa, o loo iai auaunaga fesoasoan, e fai fua e leai se totogi, mo oe,  Telefoni mai: 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Foosun Chuuk (Trukese)
MEI AUCHEA:  Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo.  Kori 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

hoʻokomo ʻōlelo  (Hawaiian)
E NĀNĀ MAI:  : Inā hoʻopuka ʻoe i ka ʻōlelo [hoʻokomo ʻōlelo], loaʻa ke kōkua manuahi iā ʻoe.   E kelepona iā 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Kajin Ṃajōḷ  (Marshallese) 
LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān.  Kaalọk 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Bisaya (Bisayan)
ATENSYON:  Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad.  Tawag sa 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

Tonga (Tongan)
FAKATOKANGA’I:  Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia.  Telefoni mai 1-808-691-4602 (Queen’s Medical Center – Punchbowl).   

ພາສາລາວ (Lao)
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ.  ໂທຣ 1-808-691-4602 (Queen’s Medical Center – Punchbowl).