New QHS President & CEO Named

The Queen’s Health Systems has announced the selection of Jill Hoggard Green, PhD, RN, as its new president and chief executive officer. Jill is a nationally acclaimed and highly-respected health care leader with 39 years of experience. She will succeed long-time QHS/QMC President Art Ushijima. Jill will come on board in October and will work closely with Art to ensure a smooth transition. Art will hold the title of Advisor to the CEO until his retirement in January 2020 after 30 years of dedicated service to the Queen’s mission and the successful growth of QHS.

“Jill will continue the exemplary leadership that has been at the heart of Queen’s since its founding by Queen Emma and King Kamehameha IV 160 years ago,” commented Jenai Wall, Chair of the QHS Board of Trustees. “Not only is she a caring and compassionate leader, but she has achieved recognition and success through her dedication to clinical excellence, commitment to staff development, and devotion to the mission of each organization she serves.”

Jill is currently president of Mission Hospital. She served as chief operating officer of Mission Health in Asheville, North Carolina, from 2011 until it was acquired by HCA Healthcare in February of this year. She has been recognized as one of Modern Healthcare’s Top 25 Chief Operating Officers (2018) and Becker’s Top 130 Women Leaders in Healthcare (2016-2018).

The QHS Board of Trustees selected Jill as the organization’s next CEO based on her outstanding accomplishments and experience, exemplary leadership skills, proven success at improving quality-of-care, and deep appreciation for the Queen’s mission. Her appointment is the result of a comprehensive nationwide search that commenced last fall when Art announced his upcoming retirement, and was guided by respected global executive search firm Korn Ferry.

“I am humbled by the critical needs The Queen’s Health Systems serves within communities throughout the islands,” Jill said in a video announcement sent to all employees last Monday. “Together, we plan to continue advancing Queen’s good work, supporting clinical excellence through our physicians, offering resources to further develop our staff, and most importantly, delivering quality care to our patients in service of our founders’ mission.”

Her current employer, Mission Health, is a $2 billion, 12,000 employee health system comprised of six hospitals, including a 770-bed teaching hospital, multiple ambulatory care facilities, an 800-plus provider group practice, an over $100-million post-acute provider, a health plan, and related services. In 2018, for a remarkable six times in seven years (2012-2018), Mission Health was named one of the nation’s Top 15 Health Systems by IBM Watson Health. 

Jill’s accomplishments at Mission Health include:

  • Doubled revenue and income while markedly expanding ambulatory services.
  • Dramatically improved physician relations and developed a 1,200-plus provider clinically integrated network comprised of a majority of independent physicians.
  • Reduced overall mortality by more than 40%, improving from the 75th to above the 95th percentile.
  • Improved patient experience from 55th to 90th percentile over three years.
  • Improved employee engagement to more than double the national benchmark.

Prior to joining Mission Health, Jill served as chief operating officer of the Oregon Region of Peace Health, which included four hospitals, over 600 medical staff members, over 200 employed clinicians, and 4,500 caregivers. She also spent more than 15 years at Intermountain Healthcare in Salt Lake City, Utah, a nationally recognized, vertically integrated not-for-profit health system. A registered nurse whose career includes work in oncology, bone marrow transplant units, and hospice programs at leading hospitals, ambulatory, and home health services in Utah, Oregon, and North Carolina, Jill has dedicated her life to improving patient care.

The QHS Board, along with Art and Jill, are committed to ensuring a smooth transition and seamless service to the Hawai‘i community. The organization looks forward to honoring Art and welcoming its next leader as it continues its longstanding commitment to the Queen’s mission.