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Pay Your Bill

North Hawaii Community Hospital offers secure online payment for your hospital bill. Payments are normally posted to your hospital account within two business days.

To make a payment, you will need the hospital account number on your hospital billing statement and the patient’s date of birth.


Questions

If you have any questions about your hospital account or our online bill payment process, please call our Patient Financial Services office at 808-881-4610.


Open

Monday to Friday 8:00 am - 4:00 pm  (closed on most major holidays).


Payment Options

Call Patient Billing

808-881-4610

Pay Online Without Logging In
Pay Bill
Pay By Mail
Make payments to:
North Hawaii Community Hospital
P.O. Box 2799
Kamuela, HI 96743
Pay In Person
North Hawaii Community Hospital
67-1125 Mamalahoa Highway
Kamuela, HI 96743

 

About Our Financial Assistance Policy

Please visit Patient Financial Services where a representative will provide you with an application for Financial Assistance upon request. You may also contact a Patient Account Representative at 808-691-3123, Monday through Friday from 8:00 am to 4:00 pm to request an application.


List of Covered Providers

 


Availability of Translations

Financial Assistance Application and Plain Language Summary are available in Japanese, Samoan, Vietnamese, Korean, Chinese, Tongan, Chuukese, Tagalog and Ilokano.  

Japanese:
慈善医療ポリシーPlain Language Summary(概要説明書) - 付属書D 
クイーンズ・ヘルスシステム システムワイド管理ポリシー&手順 
資金助成申請書 

Samoan
Aiaiga mo Fesoasoani Maua Fua Aotelega o Gagana - Exhibit D
Polokalame fa’a le ‘au’aunaga mo le lautele ma fa’atinoga mole’āu’aunaga fa’a le falema’i.
Talosaga mo Fesoasoani Tau Tupe. 

Vietnamese:
Chính Sách Chăm Sóc Từ Thiện Tóm Tắt Bằng Ngôn Ngữ Đơn Giản - Phụ Lục D 
Chính Sách và Thủ Tục Hành Chính Toàn Hệ Thống của Hệ Thống Y Tế The Queen 
Đơn Xin Hỗ Trợ Tài Chính 

Korean:
자선 진료 정책 쉬운 언어 요약본 - Exhibit D 
Queen’s Health Systems의 시스템 전반의 행정 정책 및 절차 
재정 지원 신청서 

Chinese:
慈善医疗政策简明语言摘要 - 附件D 
皇后健康系统的全系统范围的管理政策和程序
经济援助申请 

Tongan:
Polisī ki he Tokoni 'Ofá Fakamatala nounou 'i he Lea Mahino - Fakamatala D 
Ngaahi Polisī mo e Founga Ngāue Fakakātoa 'a e Queen’s Health Systems
Kole Tokoni Fakapa'anga

Chuukese:
Charity Care Policy Mesenapen Poraus Non Foosun Fonuom (“Plain Language Summary”) - Taropwe D 
Annuk me Otoot fan “System-Wide” non tettenin ewe Queen’s Health Systems 
Application ren Aninisin Monien Niwinum non Pioing (“Financial Assistance Application”) 

Tagalog:
Patakaran sa Kawang-gawang Pangangalaga Buod sa Simpleng Lengguwahe - Exhibit D 
Mga Pambuong Sistemang Administratibong Patakaran at Proseso ng The Queen’s Health Systems 
Aplikasyon para sa Pinansiyal na Tulong 

Ilokano:
Pagannurotan iti Tulong a Pannaripato Pakabuklan iti Simple a Pagsasao - Exhibit D 
Administratibo a Pagannurotan ken Wagwagas iti Intero a Sistema ti The Queen’s Health Systems 
Aplikasion para iti Pinansial a Tulong 

Please return your completed application to the attention of Business Services at:
The Queen’s Medical Center Punchbowl
, 1301 Punchbowl Street, Honolulu, Hawaii 96813

The Queen’s Medical Center West Oahu, 91-2141 Fort Weaver Road, Ewa Beach, Hawaii 96706

Molokai General Hospital, 280 Home Olu Place, Kaunakakai, Hawaii 96748

North Hawaii Community Hospital, 67-1125 Mamalahoa Highway, Waimea, Hawaii 96743


Extended Payment Plans

We offer extended payment plans to patients through our partner AccessOne. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. Their program covers all patients regardless of balance or credit history—and they never report to credit bureaus. Their customized payment options offer many benefits:

  • No credit reporting
  • Everyone is accepted
  • No hidden fees
  • Easy payment methods: online, phone, check, auto pay
  • Combined statements that include other medical bills and family members

 

Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular low-monthly installments you can realistically manage.  To learn more, speak to one of their Patient Advocates by calling 844.327.1883 or visit their website at www.AccessOneMedCard.com.