Frequently Asked Questions

The Queen’s Medical Center and MD Anderson Cancer Network®

What is The Queen’s Medical Center’s relationship with MD Anderson Cancer Network?

The Queen’s Medical Center (QMC) is a certified member of MD Anderson Cancer Network, a quality excellence program of MD Anderson Cancer Center. MD Anderson is the leading cancer center in the U.S. Located in Houston, Texas, MD Anderson is one of the world’s largest and most respected centers devoted exclusively to cancer patient care, research, education and prevention.

What does being a member mean and how does it benefit patients?

Membership in MD Anderson Cancer Network combines the high quality cancer care Queen’s already offers locally to the people of Hawaii with direct access to MD Anderson’s highly specialized expertise. As a direct result of the affiliation:

Patients can stay in Hawaii for local cancer care with world-renowned expertise
Patients benefit from MD Anderson best practices for quality and treatment protocols
Queen’s physicians certified by MD Anderson Cancer Network guide patient care and have access to MD Anderson, its expertise and evidence-based guidelines

What does “best practices for quality and treatment” mean?

As a certified member of MD Anderson Cancer Network, The Queen’s Medical Center follows MD Anderson’s cancer care best practices, which have been developed through evidence-based research. By following these best practices, MD Anderson Cancer Network-certified Queen’s physicians develop treatment plans that improve the chances of positive outcomes. MD Anderson’s best practices are nationally recognized for positive patient outcomes, quality of care, new technologies, treatments and clinical research, collaborative patient care and prevention and specialized treatment for specific types of cancer.

Will patients be seen by MD Anderson cancer doctors? Can patients be transferred to Houston for cancer care?

Most patients will be cared for by an MD Anderson Cancer Network-certified Queen’s physician, right here in Hawaii. Certified physicians follow MD Anderson’s nationally recognized best practices and protocols, and in some cases, may consult with MD Anderson faculty. Patients may be transferred to Houston and cared for by an MD Anderson physician in rare cases.

Will this affect a patient’s relationship to their primary care physician?

No. Primary care physicians will continue to work with Queen’s cancer specialists as usual.

Does Queen’s certification by MD Anderson affect patients’ health insurance?

The Queen’s Center’s health insurance policies and those of certified physicians have not changed. Queen’s accepts most major health insurance policies.

Queen’s Cancer Center

What is the Queen’s Cancer Center? Why should I choose to be treated here?

At the Queen’s Cancer Center, your care is number one. Our patient-centered, multidisciplinary cancer center offers advanced technology in a comfortable place of healing to aggressively treat all types of cancer. It physically brings together virtually every aspect of cancer diagnosis and treatment planning to the people of Hawaii, minimizing the need for patients and their caregivers to make outpatient visits to different providers, or to travel to the mainland for treatment. From the first moment, we strive to ensure that treatment is as convenient and stress-free as possible. Our experienced team takes care of the details, from collecting medical records to scheduling appointments to booking coordinating travel and lodging. Once here, our staff will continue to help with cancer care coordination and other needs throughout treatment.

How do I become a patient at Queen’s Cancer Center?

Your primary care physician would need to refer you to the Queen’s Cancer Center. Your primary care physician can contact us at 808-691-8777 and fax your records about your case to 808-691-8780.

Do I need a referral to become a patient?

Yes, you would need a referral from your primary care physician (PCP) or referral from the physician that diagnosed you with cancer.