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The Queen’s Medical Center – Punchbowl & The Queen’s Medical Center – West O’ahu Receive National Recognition for Hospital Safety

The Queen's Medical Center

HONOLULU – The Queen’s Medical Center – Punchbowl (Queen’s) and The Queen’s Medical Center – West O‘ahu (Queen’s – West) have each received a Leapfrog Hospital Safety Grade of “A” for spring 2022. This national distinction recognizes both hospitals’ achievements in protecting patients from harm and error.

“Each day, our caregivers demonstrate their commitment to providing safe, high-quality, compassionate care to our patients. We not only maintained our ‘A’ grade from the fall 2021 survey, but improved our overall safety scores. This is a testament to the hard work and resilience of our care teams, especially during these challenging times,” said Jill Hoggard Green, PhD, RN, President and CEO of The Queen’s Health System.

The Leapfrog Group, an independent national watchdog organization, assigns an “A,” “B,” “C,” “D,” or “F” grade to general hospitals across the country based on more than 30 national performance measures reflecting errors, injuries, accidents and infections, as well as the systems that hospitals have in place to prevent harm.

“Queen’s has been embedding high reliability principles into our daily work, evolving our care to embrace continuous learning, improve communication, and prevent harm. Each of us has been a hospital patient or may become one someday. What we want for ourselves and our patients is the best possible care delivered with compassion, consistency and safety in mind. These last two years have been tough on everyone. I am grateful that so many bring their best skills and empathic caring to this work every day,” said Todd Allen, MD, Senior Vice President and Chief Quality Officer at The Queen’s Health System.

The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harms to patients. The grading system is peer reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring.

To see the full grade details for Queen’s and Queen’s – West, as well as access patient tips for staying safe in the hospital, visit HospitalSafetyGrade.org.

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