Request for Records

All requests for Medical Information must be made in writing to Queen's Medical Records Department, Release of Information Section. Medical Records does not maintain or release radiology films or billing records.

Please download the Authorization to Release Medical Information form, print and complete. Forms must be signed by the patient, legal representative, or legal guardian.

Mail to:

The Queen's Medical Center
Medical Records Department
Release of Information Section
1301 Punchbowl Street
Honolulu, HI 96813

If you have any questions, please call 808-691-4400 during regular business hours, Monday through Friday, 8:00 am to 4:30 pm, excluding Queen's observed holidays. Duplication fees may apply and fees must be paid in advance.

There is no charge for physicians and other health care facilities for direct patient care if medical records are sent directly to a physician or health care facility, and are requested by the physician or health care facility. If a patient requests that information be sent to a physician or health care facility at the direction of the health provider, verification will be made before any records are sent.