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PATIENT RESPONSIBILITIES

Health care is a shared responsibility. Engaging in discussions, asking questions and seeking information improves communication and facilitates the safe delivery of care, treatment and services.

As a patient of The Queen’s Health Systems:

1. The patient has the responsibility to participate in his/her own health care decisions, and to obtain necessary information from his/her doctor to make informed choices

2. The patient has the responsibility to be as accurate and complete as possible when providing medical history and treatment information. It is the responsibility of the patient, family or designated representative to ensure that a current copy of the patient’s Advance Health Care Directive is provided to the hospital, should the patient have one. The patient and family are responsible for reporting perceived risks in their care and unexpected changes in the patient’s condition.

3. The patient has the responsibility to inform his/her doctor or nurse if he/she has questions or concerns regarding treatment. The patient has the responsibility to follow his/her doctor’s advice regarding health care requirements. The patient is responsible for notifying his/her doctor or other health care providers if the designated treatment plan cannot be followed.

4. The patient, his/her family, and friends have the responsibility to follow the hospital’s rules and regulations, including smoking policies, being considerate of other patient’s privacy, controlling the noise level, and the number of visitors. The carrying of weapons, or the use of alcohol or drugs not prescribed by a doctor, will not be permitted.

5. The patient, his/her family, and friends have the responsibility to behave considerately and appropriately with hospital personnel. If a patient is verbally or physically disruptive, they may be referred elsewhere for care and the hospital may refuse further treatment, except in an emergency as required by law.

6. The patient has the responsibility to cooperate with the hospital by providing complete, timely insurance information and making payment arrangements on any balances.