Services

The Queen's Medical Center Pharmacy provides essential hospital support and customer service to patients.

  • Ambulatory Care Services
  • Critical Care Satellite
  • Decentralized Clinical Services Program
  • HIV Research Support
  • Intravenous Admixture Service
  • Nutritional Support
  • Outpatient Pharmacy Services
  • Skilled Nursing Unit Services
  • Surgical Suite Satellite

Discharge Pharmacy

The Discharge Pharmacy services patients and employees of The Queen's Medical Center. Prescriptions are filled for patients going home from being hospitalized and those treated by the Emergency Department and Queen Emma Clinics.

The Discharge Pharmacy window on Level 1 of the hospital is open daily:

Monday - Friday 7:30 am - 6:00 pm
Saturdays, Sundays and Holidays 7:30 am - 4:00 pm


Outpatient Pharmacies

For your convenience, an Outpatient Pharmacy is available at Physicians Office Buildings (POBs) 1, 2 or 3.


Helpful Tips for Receiving Your Prescriptions

  • Discharge and Emergency Department prescriptions are processed 24 hours a day. Bring your health insurance card when picking up medications. Refills may be called in one or two days in advance to avoid long wait times.
    • The Pharmacy phone number is listed on the medication label.
  • Be ready to give your name and prescription number, located on the left side of the label. Remaining refills are noted at the bottom right corner of the medication label. If there are no refills left, your physician will need to write a new prescription.
  • Do not request refills until you have less than a one week supply remaining.
    • Most drug plans do not allow pharmacies to refill a prescription too early.
  • It is important to refill prescriptions before you run out of medications

Intravenous Admixture Service

The Queen’s Medical Center IV Room in the central Pharmacy is staffed by a team of highly trained pharmacists and technicians who prepare the intravenous fluids used throughout the hospital. IV medications include antibiotics, chemotherapy, electrolytes, and nutritional solutions that are individually tailored to each patient.

Queen’s pharmacists utilize an ongoing quality assurance process to evaluate the pharmaceutical products and ensure their stability, sterility, solubility, incompatibilities, storage and proper labeling. Proper disposal is another key consideration for the protection of patients, personnel and the environment. Queen’s follows guidelines put forth by the American Society of Health-System Pharmacists (ASHP), OSHA, JCAHO and other organizations.

 

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