Visitor Information

Visiting Hours

Visitors are encouraged to leave the hospital before 9:00 pm to allow rest and healing for patients.

You may choose to have an adult family member or friend remain in your room overnight. This support person must be over 18, independent, and not infectious. Visitors remaining in the hospital after 9:00 pm must request a Visitor’s Pass from Security in the Emergency Department.

Visiting minors must be accompanied by a responsible adult at all times and may not stay overnight.

Internet Access

For your convenience, Queen’s is pleased to offer free Wi-Fi in patient rooms and all public areas of the hospital. Select QMCGUEST to log in and follow the instructions and usage restrictions.


Dining Room, Level 5

Serves breakfast, lunch, and dinner. Features local specials and fresh, healthy options.

Monday - Friday: 6:30 am - 7:30 pm
Saturday - Sunday: 6:30 am - 6:30 pm

Café Aloha Coffee

Located in the Lobby, Café Aloha serves Starbucks coffee, cold beverages, pastries, freshly made sandwiches, and salads.

Hours: 4:30 am – 4:00 am daily.

Gift Shop & Flowers

Located in the Lobby, the Gift Shop offers a wide selection of gifts, cards, flowers, sundries, and snacks. Gift Shop staff will be happy to help you with your selections and to deliver purchased items within the hospital.

Flowers and other gifts for delivery may be ordered online

Hours: Monday – Friday, 9:00 am - 5:00  pm; Saturday, Sunday, 10:00 am – 2:00 pm; Holidays: closed.