Get Care Now
Don’t Wait to Get Care.
Whether it’s COVID-19, the flu, or any other illness, we are here for you. Protect and take care of yourself. Maintaining your health is important.
Please don’t wait to get the care you need now. Make an appointment – in-person or via telehealth – today.
Call to get an appointment with a primary care provider:
Open 7 days a week, 7am – 7pm HST
To quickly receive care for minor to moderate medical issues you can:
Questions about COVID-19?
Call our COVID-19 infoline:
Weekdays: 7:00 am – 7:00 pm
Weekends: 7:00 am – 3:30 pm
Find a specialist to fit your needs.
Deciding Between Urgent Care,
Emergency Rooms, and Scheduled Visits
When you or a loved one is sick or injured, it can be difficult to decide where to go. Different symptoms, illnesses, and injuries require different levels of care, and while some minor conditions can wait to be treated during a scheduled appointment, others may require immediate attention and action.
Knowing the difference between hospital emergency rooms, urgent care facilities, and scheduled appointments with your primary care provider is essential for receiving the proper care in a timely manner.
What is Urgent Care?
Urgent Care, or After-Hours Care, are convenient healthcare centers that offer diagnosis and treatment services for minor illnesses and injuries. Our urgent care facilities are conveniently located throughout Hawai‘i, providing the community with accessible healthcare services beyond standard business hours, including holidays and weekends.
When to Visit an Urgent Care Facility
If you aren’t feeling well but don’t need immediate care, it’s generally best to call your primary care provider and schedule an appointment. However, in certain cases, it might make more sense to visit an urgent care facility rather than schedule a sick visit.
You may need to visit an urgent care facility if:
- Your primary care provider is unavailable for an appointment.
- You need care beyond standard business hours.
- You need non-emergency treatment sooner than you can be seen for an appointment.
Whether you schedule an appointment with your primary care provider or visit an urgent care facility, you can be treated for any of the following non-critical conditions and symptoms:
What is an Emergency Room?
Emergency Rooms, or ERs, are departments within a hospital system that treat life-threatening illnesses, injuries, and conditions. Open 24 hours a day, seven days a week, ERs have a broad range of services. In addition to conducting diagnostic tests, highly-skilled specialists are available to assess patients, interpret test results, and suggest treatments for complex or severe conditions.
When to Visit an Emergency Room
If your condition is severe or life-threatening, you should seek care immediately. If you are unable to get to an emergency room and you or a loved one needs immediate help, please contact emergency services by dialing 911.
Critical, or potentially life-threatening, symptoms include:
If you are suffering from non-critical conditions or symptoms, such as cold and flu symptoms, low-grade-fevers, or a sore throat, you should either schedule an appointment with your primary care provider or visit an urgent care facility. Emergency rooms often have longer waits, as patients with life-threatening symptoms are seen first.