The Queen’s Medical Center – West O‘ahu
91-2141 Fort Weaver Road, Ewa Beach, Hawaii 96706
Monday – Friday, 8:00 am – 4:30 pm
Emergency Department Social Worker is available daily, 8:00 am – 11:00 pm
The Social Work department at The Queen’s Medical Center – West O‘ahu assists patients and families in identifying psychological issues related to hospitalization and provide counseling services for critical decision making for care and adjustment to illness. We also help with complex discharge planning needs as well as coping with issues after discharge from the hospital. Our licensed social workers are trained to help you through the challenging course of your medical journey. We work with patients, their families and the health care team to coordinate and facilitate treatment throughout the hospital stay until discharge.
Our Continuing Care team of social workers are Master’s Degree trained, culturally sensitive, and follow the National Association of Social Workers Code of Ethics. The caring staff are credentialed as Licensed Social Workers or Licensed Clinical Social Workers and are experts in areas including crisis intervention, palliative care, and trauma. We believe advocating for the needs of our patients and their families generates stronger communities.
The Queen’s Medical Center – West O‘ahu Continuing Care Department provides training and supervision for the University of Hawaii, School of Social Work and Hawaii Pacific University’s Master’s degree candidates, with the MSW Graduate Practicum Training Program. Second-year students work under the direction of a social work instructor and train at our facility for a minimum of one year.
The Queen’s Medical Center – West O‘ahu Continuing Care team provides a range of services to help patients and families identify psychological issues related to hospitalization. We work with patients, their families and the health care team to coordinate and facilitate treatment throughout the hospital stay until discharge. Our team can also assist with coping and adjustment issues after discharge from the hospital.
Our services include:
Upon being admitted, our Social Workers provide an initial screening and evaluation of high-risk patients and families. The team will conduct a brief assessment for newly diagnosed patients and their families encompassing crisis intervention and counseling for dealing with grief, substance abuse counseling, and chronic illnesses.
Our Continuing Care and social workers help patients and families understand an illness diagnosis and treatment options. We can ease your adjustment to hospital admission, assess the possible role changes within a family and help explore the emotional and/or social responses to an illness diagnosis and the treatment plan.
We also educate patients on Physician Orders for Life-Sustaining Treatment (POLST) and advance health care directives. Our goal is to empower patients and families to communicate with each other and members of their health care team to facilitate constructive decision making for overall wellness.
The Continuing Care team coordinates discharge planning for patients and families. Our social workers can facilitate arrangements for nursing home or care home placement, facility transfers, outpatient home care, community resources, and outpatient follow-up referrals. Every effort will be made to procure placement, if necessary. When a patient’s level of care has been lowered to less than acute, they will be discharged from the hospital within three days of the notification. If there is no available placement, the patient will be discharged home. This is necessary to allow for acute care services of the hospital to be made available to other patients needing treatment.