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Social Work at The Queen’s Medical Center – West O‘ahu

Social Work
The Queen’s Medical Center – West O‘ahu

91-2141 Fort Weaver Road, Ewa Beach, Hawaii 96706


Monday – Friday, 8:00 am – 4:30 pm
Emergency Department Social Worker is available daily, 8:00 am – 11:00 pm

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Social Work

The Social Work department at The Queen’s Medical Center- West Oahu assists with complex discharge planning needs and counseling services to help with critical decision making and adjustment to illness. Our licensed social workers are trained to help you through the course of your medical journey.

Our Team

Each social worker at The Queen’s Medical Center- West Oahu holds a Master’s Degree and adheres to the National Association of Social Workers Code of Ethics. Staff are credentialed as Licensed Social Workers or Licensed Clinical Social Workers and are experts in areas such as crisis intervention, community resources, emotional distress, family support, palliative care, and trauma. We believe advocating for the needs of our patients and their families generates stronger communities.

About Us

Our Social Work department supports patients and their loved ones with the transition of care from the hospital to the next setting. Social workers can assist with emotional distress related to hospitalization as well as coping and adjustment issues upon discharge from the hospital. Our dedicated staff works with patients, their families, loved ones and the health care team to coordinate and facilitate care throughout the hospital stay until discharge.

Master of Social Work (MSW) Graduate Training Program

The Queen’s Social Work Department provides training and supervision for the University of Hawaii School of Social Work Master’s degree candidates who are enrolled in the MSW Graduate Practicum Program. Students are offered training and supervision under the direction of a social work instructor at The Queen’s Medical Center for one year. An average of 6 students are selected annually for the program. For more information on this program, please contact us.

Our Services

The Queen’s Medical Center – West O‘ahu Social Work team provides a range of services to help patients and families identify psychological issues related to hospitalization. We work with patients, their families and the health care team to coordinate and facilitate treatment throughout the hospital stay until discharge.

Our services include:

Continuity of Care

Social Workers help patients, families, and their loved ones navigate the discharge planning process as well as provide emotional support. Our caring staff can assist in the adjustment to hospital admission, assess the possible role changes within a family and help explore the emotional and/or social responses to an illness diagnosis and the treatment plan. We also educate patients on Physician Orders for Life-Sustaining Treatment (POLST) and advance health care directives. Our goal is to empower patients and families to communicate with one another and members of their health care team to facilitate constructive decision making for overall wellness.

Discharge Coordination and Community Resources

The Social Work team coordinates discharge planning for patients and families. Our social workers can facilitate arrangements for nursing home or care home placement, facility transfers, outpatient home care, community resources, and outpatient follow-up referrals. Every effort will be made to procure placement, if necessary. When a patient’s level of care has been lowered to less than acute, they will be discharged from the hospital within three days of the notification. If there is no available placement, the patient will be discharged home. This is necessary to allow for acute care services of the hospital to be made available to other patients needing treatment.