A video visit is a scheduled appointment, connecting you with your Queen’s health care provider from a laptop, computer or smartphone. The easiest way join a video visit is through your Queen’s MyChart account. Most video visits are scheduled in advance directly with a Queen’s clinic.
Be sure to listen to any special instructions from your clinic on when you should join your video visit. You can join a scheduled telehealth video visit yon your phone, tablet, laptop or computer. Joining a video visit from your MyChart account is easiest, but let your Care Team know if you prefer to receive a text or email link invitation! Check out the instructions below.
If you need assistance joining your video visit, please contact 1-800-368-8902
With your Queen’s MyChart account, you can join a video visit, as well as access test results, request prescription refills, communicate with your provider, and pay your bills.
Preparation is the best way to ensure a smooth video visit experience. You don’t need to be a technical whiz to see your provider with a video visit, just make sure you have the following ready to go:
Scheduled for a video visit? Make sure to review the following checklist before your appointment:
To learn more about what to expect from a telehealth visit, we invite you to watch an educational video from the Hawaii State Department of Health: