The Queen’s Medical Center is committed to providing medical services to patients and objectively considers each patient’s financial ability to pay for the cost of hospital services.
The Financial Assistance Policy, also known as Charity Care, offers emergency and other medically necessary services at low or no cost to the patient. A discounted rate is applied to eligible patients who do not have or cannot obtain adequate financial resources to pay for their medical care. Our staff will assist individuals, free of charge, in applying for eligible governmental health insurance programs, such as Medicare and Medicaid/Quest. Upon approval of the financial assistance application, individuals will receive a 100% or a 65% discount. Applicants may be screened for Medicaid eligibility and requested to cooperate with applying for Medicaid-Quest.
Financial assistance is generally determined by a sliding scale of total household income based on Federal Poverty Guidelines for US citizens and US residents or based upon the country minimum wage annualized for non-US citizens and non-US residents.
Please visit Patient Financial Services where a representative will provide you with an application for Financial Assistance upon request. You may also contact a Patient Account Representative at 808-691-5300, Monday – Friday from 8:00 am – 4:00 pm to request an application.
Financial Assistance Application and Plain Language Summary are available in Japanese, Samoan, Vietnamese, Korean, Chinese, Tongan, Chuukese, Tagalog and Ilokano.
Patakaran sa Kawang-gawang Pangangalaga Buod sa Simpleng Lengguwahe – Exhibit D
Mga Pambuong Sistemang Administratibong Patakaran at Proseso ng The Queen’s Health System
Aplikasyon para sa Pinansiyal na Tulong
Pagannurotan iti Tulong a Pannaripato Pakabuklan iti Simple a Pagsasao – Exhibit D
Administratibo a Pagannurotan ken Wagwagas iti Intero a Sistema ti The Queen’s Health System
Aplikasion para iti Pinansial a Tulong
Please return your completed application to Attention: Business Services at
The Queen’s Medical Center Punchbowl, 1301 Punchbowl Street, Honolulu, Hawaii 96813
The Queen’s Medical Center West Oahu, 91-2141 Fort Weaver Road, Ewa Beach, Hawaii 96706
Molokai General Hospital, 280 Home Olu Place, Kaunakakai, Hawaii 96748
North Hawaii Community Hospital, 67-1125 Mamalahoa Highway, Waimea, Hawaii 96743