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Becoming a Patient at a Health Care Center

» Locations » Primary Care Locations » Queen’s Healthcare Centers » Becoming a Patient at a Health Care Center

Becoming a Patient

Thank you for choosing The Queen’s Health Care Centers. The following information is important for health care purposes in writing prescriptions and ensuring patient safety. To ensure your first visit goes smoothly, please bring the following with you to your appointment:

During the registration process, you will be asked to provide:

Prior to your appointment, download and complete the following forms, if applicable:

(if you are requesting your medical records to be transferred to The Queen’s Health Care Centers)

Day of Appointment

Accepted Insurance Plans

The Queen’s Health Care Centers accept most major health insurance plans including:

Frequently Asked Questions 

Yes, selecting your own Primary Care Physician is important for your personal health and wellness to establishing your health care needs. Identify your PCP with our scheduler when making your next appointment.

If your Physician is out of the office, we can continue to manage your care for you. Another covering Physician from our group can take care of you until your PCP returns.

If you are having a medical emergency, call 911 immediately and/or go directly to the nearest emergency room. If the emergency room Physician needs more information for your care, he/she will contact your Primary Care Physician through Physician’s Exchange. If your health situation requires urgent consultation, your primary care physician can be reached through Physician’s Exchange at 808-524-2575 after hours. If you are calling for non-urgent matters such as prescription refills or minor health problems, please call the Health Care Center on the next business day.

New Year’s Day
President’s Day
Kuhio Day
Memorial Day
Kamehameha Day
Independence Day
Labor Day
Discoverers’ Day
Thanksgiving Day
Christmas Day

If you have an urgent health care need, we are able to accommodate same day appointments. However, a number of factors are taken into consideration when scheduling your appointment: urgency of your presenting medical situation/condition, your scheduling needs, and the availability of your Primary Care Physician.