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The Queen’s Medical Center-Manamana/Punchbowl & The Queen’s Medical Center-West Oahu Receive National Recognition For Hospital Safety

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The Queen’s Medical Center – Manamana/Punchbowl (Queen’s) and The Queen’s Medical Center – West O‘ahu (Queen’s – West) have each received a Leapfrog Hospital Safety Grade of “A” for Fall 2022. This national distinction recognizes both hospitals’ achievements in protecting patients from harm and error.

“Each day, our caregivers demonstrate their commitment to providing safe, high-quality, compassionate care to our patients. This recognition is a testament to their hard work and dedication.  I am grateful to all of our caregivers as we work to enhance the health and well-being of the people of Hawaii by providing the highest quality, safest and most compassionate care — where, when and how our patients want it,” said Jill Hoggard Green, PhD, RN, President and Chief Executive Officer at The Queen’s Health System.

The Leapfrog Group, an independent national watchdog organization, assigns an “A,” “B,” “C,” “D,” or “F” grade to general hospitals across the country based on more than 30 national performance measures reflecting errors, injuries, accidents and infections, as well as the systems that hospitals have in place to prevent harm.

“Putting the health and safety of our patients first is our number one priority.  We continue to strive for better outcomes for our patients by implementing best practices into our daily work as we evolve our care.  What we want for ourselves and our patients is the best possible care delivered with compassion, consistency and safety in mind,” said Dr. Todd Allen, Senior Vice President and Chief Quality Officer at The Queen’s Health System.

The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harms to patients. The grading system is peer reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring. To see the full grade details for Queen’s and Queen’s – West, as well as access patient tips for staying safe in the hospital, visit

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