We recognize your ohana, your family, is an important part of your healing process and welcome their involvement and support throughout all aspects of your stay.
The physician who admitted you is responsible for directing your care while you are in the hospital. If you were admitted by someone other than your primary care physician, your plan of care will be coordinated by a hospitalist physician.
Your primary caregivers during your stay will include physicians who order exams and treatments, nurses who monitor your condition and administer medications, and nurse aides who check your vital signs and help you with personal needs such as dressing and getting out of bed. Depending on your individual care plan, you may see other caregivers such as a dietitian, physical therapist, case manager, social worker, nurse manager or physician consultants.
A hospitalist is a physician who specializes in caring for patients in the hospital. A hospitalist’s primary focus is internal medicine, which involves the medical care of a patient from the time of admission until the patient leaves the hospital. We have several hospitalist physicians at North Hawaii Community Hospital, which means you may have more than one hospitalist managing your care during your stay. A hospitalist will review your medical records, consult with your primary care physician, and perform a comprehensive history and physical after admission. A hospitalist will coordinate your medical care during your stay and is available to spend the necessary time with you and your family.
If you have an urgent medical need or an emergency, use your call button, ask a nurse or doctor for assistance, or call x2222 from your room phone (or 881-4433 from a cell phone) for an emergency response from the hospital’s Rapid Response Team.
During your stay, you may be visited by many other health care professionals and hospital personnel. In addition, the North Hawaii Community Hospital ohana includes many behind-the-scenes workers, such as accountants, engineers, housekeepers, food service workers and others who all contribute toward your well-being during your stay. All hospital personnel can easily be identified by their hospital-issued name badge. Some of these healthcare professionals and hospital personnel may include:
Our Social Services staff is available and trained to help patients and family members deal with financial, social and emotional concerns related to illness or hospitalization. Members of the department work with patients and families to help coordinate long-term illnesses care and rehabilitation and are involved in discharge planning.
A representative from the Patient Accounting Department can answer questions about your hospital bill and help you understand financial policies and billing procedures. You may contact Patient Accounting by calling ext. 44610, Monday – Friday between 8:30 am – 4:00 pm.
We invite you to sign up for MyChart online to help manage and receive information about your health. MyChart gives you convenient and secure access to portions of your health record. To learn more and to sign up, visit mychart.queens.org.