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Cancer Patient Support

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Patient Support Services at The Queen's Medical Center

We strive to ensure that your care is coordinated and convenient for you, and that you will have available all the services you will need beyond your cancer treatments. 


Acupuncture is safe, effective, relaxing and painless. This practice is used to help with cancer care side effects, including but not limited to:

Healing Through Art

With your gift of $50 or more to benefit the Queen’s Cancer Center, you will receive a boxed set of eight note cards* featuring the artwork of cancer survivors from the Healing Through Art program at Queen’s. Make a gift

The Queen’s Medical Center is a 501(c)(3) nonprofit health care provider.

*While supplies last.

Art pieces made by cancer survivor's at Queen's Hospitals.

Healing Through Art is a program of The Queen’s Cancer Center that helps patients meet the challenges of diagnosis, treatment and survivorship by exploring their own creativity. Caregivers and staff are also welcome to participate.

Patient Navigation Program

Having a cancer diagnosis and getting through treatment can be overwhelming, and navigating through the complex health care system is often confusing. The goal of the Queen’s Cancer Center Patient Navigation Program is to guide and help patients through this difficult journey. The Queen’s Patient Navigation Program is unique in that it is staffed by both clinical nurse navigators and non-clinical navigators who work together to coordinate a seamless continuity of care.

Clinical nurse navigators are registered nurses with oncology-specific clinical knowledge. They provide education and resources to facilitate informed decision-making and timely access to quality cancer care. Services clinical nurse navigators provide include:

  • Assistance with coordination of care
  • Assistance in making informed decisions about treatment and care
  • Customized education about an individual cancer diagnosis and treatment options
  • Navigation of resources offered by Queen’s and throughout the community
  • Emotional support
  • Participation in tumor board conference

Patient navigator associates are warm, compassionate, empathetic, and culturally competent. They use their years of expertise to provide cancer patients with seamless coordination of services and connect patients to the right people and programs. Some of the many services patient navigator associates provide for patients and their caregivers include coordinating or facilitating:

  • Appointments
  • Transportation, travel, and lodging
  • Access to financial assistance, community resources, support groups and classes
  • Access to educational materials and interpreter services
  • Referrals to other support team members

Pet Therapy

Scientific research has shown that a patient’s interaction with an animal can provide positive physical and emotional benefits. It can reduce stress levels and invoke a sense of well-being.

The Facility Dog Program acts as a catalyst to motivate patients to help themselves. A patient will happily take a dog for a walk, or throw the animal a ball, forgetting the pain for a little while and moving closer to going home.

Benefits of this type of animal-assisted therapy include motivating patients to:

Our Facility Dogs and owners are trained and certified. The dogs brighten the day for just about everyone including patients, visitors and staff alike.

Queen’s works with Assistance Dogs of Hawaii, a nonprofit organization that provides children and adults with disabilities and hospitals with professionally trained dogs that ensures both the animal and handler have successfully completed pet therapy training.

Queen’s also employs comfort pets through Volunteer Services and is equipped with a Security Dog unit specifically at The Queen’s Medical Center – West Oahu campus.

Rehabilitation Services

The Queen’s Medical Center provides inpatient and outpatient Rehabilitation Services to reduce pain and improve patient mobility and function. The clinical specialty-trained team utilizes a patient-centric methodology that prioritizes patient access to therapists and provides one-on-one care in the following areas:

Therapists teach patients how to prevent or manage conditions to achieve long-term health benefits, and reduce or eliminate the need for long-term use of prescription medications and their side effects, by incorporating the best evidence-based practices into patient care plans.

Social Services

Our masters-level trained and licensed social workers provide counseling for patients who have been diagnosed with cancer. We help answer their questions, as well as address feelings that could include being lonely, sad or worried. We help plan for the future, and work with patient navigators to provide education and access to community resources.

As creative problem solvers, we work as a team with the physicians, nurses, navigators and other medical professionals to provide services that benefit the individual as a whole, not just the diagnosis.

Our services benefit patients, families, physicians, nurses, ancillary departments, hospital employees, visitors, students and our community.

Clinical Services Provided:

Spiritual Services

Chaplains serving at The Queen’s Medical Center provide spiritual and emotional care support to patients, their loved ones and the entire health care team 24 hours a day, 7 days a week.

While religion is one way that spirituality is expressed, the term “spirituality” is much broader, addressing the ways that people connect to the divine, to self and to others to create meaning in their lives.

High Risk Clinic & Genetics

Support Groups

Queen’s offers a number of groups and classes for patients, their families and caregivers to manage the effects of cancer and cancer treatment. 


For pain or side effects from cancer treatment. Also available for patients with other conditions.
Women’s Health Center. Call 808-946-9400

Artist in Residence for All Cancer Survivors

Art therapy for all cancer survivors and their caregivers.
Call 808-691-8984 

Caregiver Support Group

Supports the needs to caregivers to help them keep a balanced lifestyle.
Third Wednesday of each month. Call 808-691-8984 

Head & Neck Support Group

Warriors battling cancer of the brain, mouth, throat, thyroid and esophagus
Third Monday of each month. Call 808-691-8984 

GI Cancer Support

A support group for patients with gastrointestinal cancer.
First Thursday of each month. Call 808-691-8984

I Can Cope: Cancer Nutrition During and After Cancer Treatment

Learn about special nutrition needs from a Registered Dietitian
Fourth Thursday of each month. Call 808-691-8984  

Look Good, Feel Better

Beauty professionals help with make-up, skin, nail and hair care for women facing cancer. 
Call 808-691-8984 for more information. 

Lung Cancer Support Group

Survivors share and help one another cope with the difficulties the disease can cause.
Fourth Monday of each month. Call 808-691-8984

Lymphedema Screening Clinic

For all cancer patients, including breast cancer patients, and their families.
Women’s Health Center. Call for initial assessment: 808-691-7117

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