We noticed you are using Internet Explorer. For a better user experience, we recommend using Chrome, Safari, Firefox or Edge.

Looking for COVID-19 Information?

The Queen’s Medical Center Patients & Visitors

» Locations » Hospitals & Locations » Queen's Medical Center » Patients & Visitors

Patient & Visitors

Our entire ohana, our family, is dedicated to providing you with the highest quality care and exceptional service. Putting patients first is our number one priority.

At Queen’s, we value the important role that family and friends have in our patients’ wellbeing. We remain committed to partnering with patients and loved ones to deliver outstanding care.

Currently, our visitor policy allows up to two (2) visitors at a time per patient per day.  Visitors must be 18 years old or older.  Individuals with symptoms of COVID are not allowed to visit.

  • All visitors must check in with Security screeners at the front lobby
  • Visiting hours are from 10:00 a.m.-8:00 p.m. 
  • All visitors must wear a surgical mask at all times
  • Visitors are not permitted to eat in patient rooms
  • Visitors may not bring food or drink into patient rooms
  • Visitors must remain in patient room with the exception of restroom or meal breaks
  • COVID patients are not allowed to have visitors (exceptions may be made for beginning of life and end of life care)

Exceptions may be made for pediatric, labor/delivery, and end of life care.