Family and friends may reach patients through Queen’s operators at 808-691-1000 from 7:00 am – 10:00 pm. Before and after hours calls will be referred to the nurses’ station to ensure that rest is not disturbed.
Bank of Hawaii ATMs are located at the Level 1 Information Desk and in the main lobby next to Café Aloha.
Guided Imagery uses your imagination to help you relax and decrease pain. If you wish, someone who is trained in this relaxation method can help you to find the imagery that works best for you. Sessions are provided by volunteers and are free of charge.
Energy-based treatments that can positively affect physical, emotional, mental and spiritual health and aid in the reduction of pain and enable relaxation. Sessions are provided by volunteers and are free of charge.
For your convenience, Queen’s is pleased to offer you and your guests free Wi-Fi in patient rooms and all public areas of the hospital. Select QMCGUEST to log in and view instructions and usage restrictions.
Queen’s volunteers can bring a book cart to your bedside at your request so you may select a book or magazine to read. If a volunteer is available, reading service may also be provided.
Volunteer musicians play an assortment of music genres and instruments to inspire and soothe.
At Your Request Room Service Diningpatients to order meals over the phone and select when they would like to dine. Available in each patient room, Room Service menus offer fresh, healthy options.
Patients, caregivers, or family members may order meals from the hospital room by dialing ext. 808-691-4331. Meals can be ordered before mealtime or up to a day in advance. Customer Service Representatives are available to take meal orders from 6:30 am – 10:30 pm, 7 days a week. Dining hours are from 6:30 am – 6:30 pm.(option 1) or from outside the hospital by dialing
We encourage you to leave jewelry, money, or other valuables at home or send them home with your family when you check in. If this is not possible, a hospital safety deposit box is available in Patient Financial Services. Your valuables will not be released to family or friends without your written consent and proof of identity.