Visitor Information at The Queen’s Medical Center

The Queen’s Health System is committed to the health and safety of our patients, caregivers and community. Our #1 priority is you.

Currently, our visitor policy allows up to two (2) visitors at a time. 

• Visiting hours are from 8:00 a.m.-8:00 p.m. 
• Visitors are no longer required to wear masks, unless required by the patient’s specific illness (transmission-based precaution). Visitors with respiratory symptoms should not come to the hospital
• Visitors are not permitted to eat in patient rooms
• Visitors may not bring food or drink into patient rooms
• Visitors must remain in patient room with the exception of restroom or meal breaks
• COVID patients are not allowed to have visitors (exceptions may be made for beginning of life and end of life care)
• Private practices (non-QUMG) leasing space in Queen’s facilities may make their own masking policies for their offices

Exceptions may be made for pediatric, labor/delivery, and end of life care.

The safety of our patients and caregivers remains our highest priority.  We continue to proactively follow Federal and State guidelines to implement precautions to ensure we are a safe place to deliver and receive high-quality, compassionate health care to all of the people of Hawaii.

Internet Access

For your convenience, Queen’s is pleased to offer free Wi-Fi in patient rooms and all public areas of the hospital. Select QMCGUEST to log in and follow the instructions and usage restrictions.