Visitor Information

Visiting Hours

Visitors are encouraged to leave the hospital before 9:00 pm to allow rest and healing for patients. Quiet time is from 2:00 pm to 3:00 pm daily.

You may choose to have an adult family member or friend remain in your room overnight. This support person must be over 18, independent, and not infectious. Visitors remaining in the hospital after 9:00 pm must request a Visitor’s Pass from Security in the Emergency Department.

Visiting minors must be accompanied by a responsible adult at all times and may not stay overnight.

The Surgery Center waiting room is limited to two visitors per patient.

Alternate waiting areas are available for additional visitors.

Internet Access

For your convenience, Queen’s is pleased to offer free Wi-Fi in patient rooms and all public areas of the hospital. Select QMCGUEST to log in and follow the instructions and usage restrictions.


Harkness Café

Serves breakfast, lunch, and dinner. Features local specials and fresh, healthy options.

Hours: 6:15 am – 7:30 pm daily

Café Aloha

Located in the Lobby, Café Aloha serves Starbucks coffee, cold beverages, pastries, freshly made sandwiches, and salads.

Hours: 5:00 am – 1:00 am daily.

Café Queen’s

Located in POB 1, Café Queen’s serves Starbucks coffee, cold beverages, smoothies, hot foods, and grab-and-go items.

Hours: Monday – Friday, 6:30 am – 3:00 pm; Saturday, 8:00 am – 12:00 pm.

Vending machines offering beverages and healthy snacks are located outside the Emergency Department and on the path leading to the Harkness Café.

Gift Shop & Flowers

Located in the Lobby, the Gift Shop offers a wide selection of gifts, cards, flowers, sundries, and snacks. Gift Shop staff will be happy to help you with your selections and to deliver purchased items within the hospital.

Flowers and other gifts for delivery may be ordered online.  

Hours: Monday – Friday, 7:30 am – 7:00 pm; Saturday, Sunday, and holidays, 8:30 am – 7:00 pm.