Acute patients are examined by a Psychiatrist and admitted based on specific criteria.
What to Expect
Within 24 hours of admission, families will be required to complete paperwork. Patients will be:
- Assessed by a physician
- Assigned a Social Worker who will contact the patient’s legal guardian with an update on care and to schedule a family session
Nursing staff is available 24 hours a day if you have any questions or need additional information.
Contacting Your Loved One
For the safety and confidentiality of our patients, those wishing to contact a patient at the Family Treatment Center must be on the patient’s approved contact list and be able to provide staff with the four-digit contact code that is assigned to the patient upon admission.
Visiting Guidelines
Visiting guidelines are subject to change due to safety and security measures at any time. Please call the patient care unit before your visit to confirm visiting hours and allowances.
Legal guardians, relatives, and other adults as approved by the patient’s legal guardian are welcome to visit patients during our Preferred Visiting Hours. Only the patient’s legal guardian can add others to their child’s approved visitor list.
Visitors must be prepared to show staff a valid
ID and provide the four-digit contact code
prior to entering the unit.
Visitors under the age of 18 are not allowed to enter the unit.
- Visitors are limited to two visitors per day
- FTC is a healing environment; we ask that you respect those that care for you and your loved ones. Disrespectful behaviors will not be tolerated in the unit and you may be asked to leave the unit.
- Visitors must store all valuables (purses, bags, cell phones) in the storage lockers located outside the unit entrance. Electronic devices are not allowed on the unit at any time.
Outside food and beverages are not allowed on the unit.
Social Worker approval is required for any additional visitors or for arrangements outside of these visiting hours.
Visits may be limited to 30 minutes.
Please understand if there is a crisis, staff may ask visitors to leave the unit to provide necessary attention and support.
Please contact the unit to confirm current visiting hours as they are subject to change.
Phone Guidelines
Phone calls can be made and received daily at the Nurses‘ Station (808-691-4221) during our Preferred Phone Hours: Daily, 12:30 pm – 1:30 pm; 6:30 pm – 8:00 pm
Phone calls are limited to 5 minutes during the day and 10 minutes in the evening
Please understand staff may ask to end a phone call if a patient becomes disruptive.
Supply List
Please Bring:
DO NOT BRING
Personal toiletries such as soap, shampoo, deodorant, or toothbrush. All toiletries will be provided by the unit.
Valuables such as jewelry (including piercings), cell phones, money, ID cards, cameras, wallets, music players, and laptops.
- Potentially hazardous items including lighters, matches, prescription or over-the-counter medications, nail polish remover, clothing hangers, breakable items, mirrors, and razors.
Please note: Staff reserves the right to store or send any items home.
For information about patient phone and visiting hours, please call us.
